お問い合わせ
How to reach us, how quickly we reply, and who to escalate to if we have not sorted your problem out.
Effective 2026-09-06
This document is available in English only. The English text is the binding version.
Support
For anything about a listing, a payment, or the site itself, email support@top1board.com. We read every message.
To help us answer quickly, include the destination you listed, the email address you paid from, and roughly when it happened.
If you were charged and something is wrong, please write to us before starting a chargeback. We can almost always fix it faster than your bank can, and a dispute takes weeks to resolve either way.
Who you are dealing with
- Operator: Piyush Yadav, a sole proprietor
- Address: 14-1-187/1/1, Sitarampet, Hyderabad, Telangana, India
- Website: https://top1board.com
- Email: support@top1board.com
Payments are processed by Dodo Payments, which acts as merchant of record. Your card statement will show their descriptor, not ours. Questions about the charge itself can go to either of us.
Reporting a listing
If a listing infringes your rights, impersonates you or your brand, or points somewhere unlawful, email support@top1board.com with the listing address on our site, the destination it points to, what the problem is, and confirmation that you are the rights holder or authorised to act for them.
We may remove or restrict a listing while we look into it. We may share your notice with the person who listed it.
Grievance redressal
If our support reply has not resolved your problem, you can escalate to our grievance officer, whose details are at the top of this page. We acknowledge every complaint within 48 hours and aim to resolve it within one month of receiving it, in line with the Consumer Protection (E-Commerce) Rules, 2020.
Please tell us what you have already tried and what outcome you are looking for. It genuinely speeds things up.